We are a general family practice, providing a comprehensive professional dental service, at convenient times to suit you. The Practice is committed to delivering a high quality, affordable, clinical and cosmetic dental service.
We provide various treatments from routine dental examinations and dental hygiene scale and polishes, pain emergencies, fillings, dentures, teeth whitening, crowns, dental implants and smile makeovers.
We are passionate about preventive dentistry and therefore encourage routine dental examinations and hygiene visits offering, diet advice and brushing techniques… for both adults and children.
We understand that some patient’s may suffer with anxiety when visiting the dentist and hope we can make visits less stressful. If you are anxious, let us know, so we can help you.
We like our clients to take an active role in their treatment, so please feel free to ask all the questions you need to – they are your teeth after all!
The Practice
There is one full time dentist and one full time dental therapist, so you will always see the same professionals. We have two dental treatment rooms at the practice; both are equipped with latest technology. We only use the leading dental materials so you can feel reassured that we do not compromise on quality. With rigorous cross infection prevention (sterilisation and decontamination) in a pleasing environment, you can relax in the chair!
Fusion Dental is conveniently located centrally at the Le Mac Building (on Church Road). Parking can be found immediately inside its premises.
Opening Hours:
MONDAY 9.00am – 6.00pm
SATURDAY 9.00am – 3.00pm
SUNDAY & PUBLIC HOLIDAYS – Closed
There is always a message service on the main telephone line when we are closed or extremely busy.
Routine Children’s Appointments: Mon–Friday 9am – 5pm please ask reception for a convenient appointment, we will try our best to accommodate.
Cancellation Policy
Please give at least 48 business hours’ notice if you need to cancel your appointment, so we can accomodate other patients.
If your appointment time becomes inconvenient for you, we are always happy to change it if you provide us with two business days’ notice. This allows us to schedule in a patient who may be in urgent need of our care.
Price List
Our philosophy is that budget should never be a barrier to healthy attractive teeth. We keep our quality high, but our prices lower – comparable, in fact to your average high street dentist. We offer a range of services ranging from dental emergency appointments, routine examinations, general and preventative dentistry right through to complex cosmetic smile make over’s. Please see our separate price list.
Dental Emergencies
24/7 Emergency Service call 0789 111 000
The dentist will undoubtedly always try to see patient’s in pain during working hours. It is possible to arrange out of hour’s appointments, these are more expensive.
We have time allocated for emergency appointments throughout the day; these are available to both registered and non-registered patients. Call between 09.00 and 15.00 and we will do our best to see you on the day.
When the Fusion Dental Surgery is closed, telephone calls will be diverted so you can speak to someone directly, twenty-four hours a day, seven days a week. Just call 0701 387 466/ 0737 387 466
Referrals
Fusion Dental sometimes refers patients for specialist treatments, as sometimes we are not able to provide the service, such as surgery with general anaesthetics and orthodontics, etc. We believe that in recommending a specialist gives the patient the best overall result and long-term prognosis. All referral specialists are extremely experienced and qualified in a specific area of dentistry and in our opinion the best in the local area.
Courtesy Appointment Reminders
We operate an automated appointment reminder system either by voice to your normal land phone or voice/text message to your mobile phone. Please give your permission and indicate your preferred contact method which is located on your Dental History Form. However, whichever method you choose it can be changed or cancelled at any time.
Complaints Procedure
In this practice, we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service.
Please contact the Manager if you wish to complain about any aspect of the service you have received.
Privacy
The practice has adopted the following principles of confidentiality:
• Personal information about a patient is confidential in respect of that patient and to those providing the patient with health care;
• It should only be disclosed to those who would be unable to provide effective care and treatment without that information (the need to know concept); and
• Such information should not be disclosed to third parties without the consent of the patient except in certain specific circumstances described in our privacy policy.
If you require any additional information please call us on 0701 387 466/ 0737 387 466
Fusion Dental & Medical Centre is where you get Premium Care with a Personal Touch. We are always at your service.
+254 701 387 466
+254 737 387 466
Only For Emergencies
+254 789 111 000