We welcome you to Fusion Centre
“Patient care is our priority”

Welcome to Fusion Medical Centre Ltd and thank you for choosing us as your provider for primary medical care. Our primary goal is to provide quality medical care which is easily accessible and responsive to you in your time of need. Our staff includes a comprehensive interdisciplinary team of professionals who will consistently strive to exceed your expectations to ensure that your experience with us is as comfortable as stress-free as possible.

We Are A Patient Centered Medical Home. As a Patient Centered Medical Home, our approach is to provide our patients with comprehensive health care, which is focused on all aspects of your health and overall wellbeing, including emotional, family and social concerns. Along with your physician and other health care providers, you are the most important person in managing your health.

A “Medical Home” makes it easier and more comfortable for you to access care on a day to day basis by strengthening your relationship with your primary care provider and the team responsible for your care. With a medical home, your quality of care will be significantly improved, and it will take less time for you to get the care when you need it.

Benefits of A Medical Home Team

• Your medical home team will have an ongoing relationship with you and your family to manage your healthcare needs.
• You will see the same team each visit and they will assist you in coordinating care with other providers, specialists, and community resources if needed.
• Your team will have access to all of your health information through electronic records in order to effectively manage your care.
• You will have easy access to care through open scheduling, expanded hours and other methods of communication with your team.

How You Can Help

• Talk with your primary care provider and team about any questions you have.
• Keep in touch with your team if further questions arise about your health.
• Take care of your health by following the plan recommended by your team.
• Schedule a complete physical exam at least once a year.
• Always let us know how we’re doing and how we can improve.

OFFICE HOURS

Our office is available Monday-Friday 9:00am to 6:00pm, and may be reached at 0701 387 466/ 0737 387 466. Our Physicians are available “after hours” for emergencies by calling our hotline number 0789 111 000. If you need an appointment, prescription refill or test results, please call during regular business hours.

URGENT CARE WALK IN

urgent care is available for all of our registered patients. This service is available Monday-Friday 09:000am-12:00pm. Our goal is to provide urgent medical care for acute illness within one hour of your arrival.

APPOINTMENTS

Fusion Medical Centre is committed to providing quality care to our patients. To ensure timely continued care, we encourage patients to schedule appointments in advance of follow-up due dates. When calling for an appointment, please provide your name, telephone number, chief complaint/reason for visit, as well as any updated contact or insurance information.

While we strive to schedule appointments appropriately, emergencies can and do occur in Primary Care. We strive to give all of our patients the time that they require. For this reason, we kindly request your patience and understanding should a delay or rescheduling become necessary on your appointment date.

To ensure quality care, Fusion Medical Care does not treat patients we have not seen (i.e., we will not call in prescriptions or offer medical advice for patients prior to their initial visit). Follow up may be required to be scheduled after testing has been completed, so that results may be reviewed together, so an effective and appropriate plan for your healthcare can be determined.

CANCELLATION OF AN APPOINTMENT

In order to be respectful of the medical needs of our patients please be courteous and call Fusion Medical Centre promptly if you are unable to attend an appointment. This time will be reallocated to another patient who is in need of treatment. This is how we can best serve the needs of all of our patients. If it is necessary to cancel your scheduled appointment we require that you call one (1) working day in advance. Appointments are in high demand, and your early cancellation will give another patient the ability to have access to timely medical care.